Processing Time
Every item from The Purple Groundhog is handcrafted with care.
- In‑stock items: Ship within 2–3 business days
- Made‑to‑order items (cutting boards, boxes, custom pieces): Ship within 7–14 business days
- Large or specialty builds: Processing times will be listed on the product page
You’ll receive a confirmation email as soon as your order is placed, and another when it ships.
Shipping Methods & Rates
We ship from Michigan, USA using trusted carriers: UPS, USPS, and FedEx.
Shipping rates are calculated at checkout based on weight, size, and destination.
Typical delivery windows:
- Standard Shipping: 3–7 business days
- Expedited Shipping: 2–3 business days
- Priority Shipping: 1–2 business days
If you need a rush order, reach out — we’ll do everything we can to help.
Local Pickup (Michigan)
Local pickup in the Sanilac County area may be available for certain items.
If you’re nearby and prefer to pick up your order, contact us before checkout to arrange details.
Packaging
Your order is packed securely to protect the craftsmanship.
Whenever possible, we use recycled or eco‑friendly materials without compromising safety.
Tracking Your Order
Once your order ships, you’ll receive a tracking number so you can follow it all the way to your doorstep.
International Shipping
International shipping is currently not available.
Lost, Damaged, or Delayed Packages
If your package arrives damaged or doesn’t arrive at all, contact us right away.
We’ll work with the carrier to make it right.
Questions?
If you need help with an order, shipping estimate, or special request, reach out anytime at thepurplegroundhog.com.